Privacy policy
Post Seven respects your privacy and is committed to protecting your personal information.
1. Information We Collect
We may collect your name, email address, phone number, shipping and billing address, payment details, order history, and basic technical information such as IP address and browser data.
2. How We Use Your Information
We use your information to:
· Process and fulfil orders
· Provide shipping updates
· Handle returns, refunds, and warranty claims
· Respond to customer support enquiries
· Improve our website and services
· Send marketing communications if you opt in
We do not sell your personal data.
3. Legal Basis and Consent
By using our website and providing your personal information, you consent to the collection, processing, and use of your data for the purposes described in this Privacy Policy. You may withdraw your consent at any time by contacting us at support@postsevensleep.com. Withdrawal of consent will not affect processing already carried out prior to such withdrawal.
4. Payments
All payments are processed securely through third-party payment providers. Post Seven does not store complete card details on its servers.
5. Sharing of Information
We may share necessary information with payment processors, logistics partners, and service providers to operate our business. We may also disclose information if required by law. Some of our service providers may process personal data outside India. Where such transfers occur, we ensure that appropriate safeguards are implemented in accordance with applicable data protection laws.
6. Cookies
We use cookies to improve website functionality and user experience. You may disable cookies through your browser settings.
7. Data Security
We implement reasonable security measures to protect your personal information. However, no online system is completely secure.
8. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with applicable legal obligations, resolve disputes, and enforce our agreements. Once personal data is no longer required, it will be securely deleted or anonymized.
9. Your Rights
Subject to applicable law, you have the right to:
· Request access to your personal data
· Request correction of inaccurate or incomplete data
· Request deletion of your personal data
· Withdraw consent for processing
· Lodge a grievance regarding data handling
· To exercise these rights, please contact us at support@postsevensleep.com.
10. Children’s Privacy
Our website and products are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If we become aware that personal data of a minor has been collected without verified parental consent, we will take appropriate steps to delete such information.
11. Contact Us
For any privacy-related queries, please contact: support@postsevensleep.com
