Terms and Conditions
1. Warranty Policy
All Post Seven sleep glasses come with a 12-month limited warranty on frames and a 12-month limited warranty on lenses from the date of delivery.
This warranty covers manufacturing defects in materials, structure, and lens coatings.
It does not cover scratches, accidental user damage, misuse, normal wear and tear, loss, theft, or unauthorized repairs.
To make a claim, email us at support@postsevensleep.com with your order number, photos of the issue, and a brief description. If approved, we will repair or replace the product at our discretion.
2. Order Acceptance & Cancellation Policy
All orders placed on our website are subject to acceptance and availability.
We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases of:
· Incorrect pricing or product information
· Payment authorization issues
· Suspected fraud or unauthorized transactions
· Product unavailability
If your order is cancelled after payment has been processed, a full refund will be issued to the original payment method.
We reserve the right to update or modify this policy at any time without prior notice.
3. Limitation of Liability
To the maximum extent permitted by applicable law, Post Seven, its directors, employees, affiliates, and partners shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use or inability to use our products or website.
This includes, without limitation, loss of profits, business interruption, data loss, personal injury, property damage, or any other loss resulting from product use.
In all circumstances, Post Seven’s total liability shall not exceed the amount paid by the customer for the specific product giving rise to the claim.
4. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to the use of this website or purchase of products shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra, India.
5. Eligibility and User Responsibility
By accessing this website or placing an order, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian.
You agree to use our products responsibly and in accordance with applicable laws. Post Seven shall not be responsible for improper use, misuse, or use in environments for which the product was not designed.
6. Product Use Disclaimer
Post Seven products are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or sleep disorder.
Our lenses are designed to reduce evening blue light exposure. Individual results may vary depending on lighting environment, usage habits, and personal physiology.
Customers are responsible for determining whether the product is suitable for their intended use.
7. Intellectual Property
All content on this website, including text, images, graphics, logos, trademarks, product designs, and branding elements, is the exclusive property of Post Seven and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used without prior written consent from Post Seven.
8. Accuracy of Information
We strive to ensure that product descriptions, images, and pricing are accurate. However, minor variations may occur due to manufacturing updates, lighting, or screen display differences.
Post Seven reserves the right to correct errors or inaccuracies at any time without prior notice.
9. Shipping and Delivery
Delivery timelines provided on the website are estimates and are not guaranteed.
Post Seven shall not be liable for delays caused by logistics partners, customs authorities, force majeure events, or circumstances beyond our reasonable control. Estimated delivery timelines are not binding contractual obligations.
Risk of loss or damage passes to the customer upon successful delivery to the shipping address provided at checkout.
10. Product Liability
Nothing in these Terms excludes liability where required under applicable product liability laws.
11. Indemnification
You agree to indemnify and hold harmless Post Seven, its directors, employees, affiliates, and partners from any claims, liabilities, damages, losses, or expenses arising from:
· Misuse of products
· Violation of these Terms and Conditions
· Breach of applicable laws
· Fraudulent or unauthorized transactions initiated by you
12. Force Majeure
Post Seven shall not be liable for failure or delay in performance resulting from causes beyond its reasonable control, including but not limited to natural disasters, governmental actions, strikes, supply chain disruptions, pandemics, or transportation interruptions.
13. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
14. Entire Agreement
These Terms and Conditions, together with the Privacy Policy, Warranty Policy and Returns and Refund Policy, constitute the entire agreement between you and Post Seven regarding use of the website and purchase of products.
15. Modification of Terms
Post Seven reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of the revised terms.
16. Contact Information
For any questions regarding these Terms and Conditions, please contact:
Email: support@postsevensleep.com
Operating Hours: 10 AM to 6 PM IST
